Sidwell Offers Comprehensive Tiered Software Support Program (February 1st, 2008)
Contact:
Karen Fouts, CMS
Marketing Manager
kfouts@sidwellco.com St. Charles, IL – Sidwell clients now have the opportunity to protect their investment in GIS with the finest in software support from The Sidwell Company. Due to client demand resulting from the increasing complexity inherent in today’s GIS world, Sidwell is pleased to announce that they now offer a comprehensive tiered support program. Exciting new additions to the software support agreement include guaranteed response times from Help Desk personnel, annual data “checkups” to client data, on-site training and support time, and first-line support for both Sidwell and ESRI® software. This improved program allows subscribers to select the level of support that is most appropriate for their needs.
The Sidwell Company is an employee-owned provider of geographic information systems (GIS), aerial photography, photogrammetric and mapping services, and is an ESRI Authorized Business Partner. For more information about their Tiered Software Support Program, or to learn more about products and services offered by Sidwell, visit them on the web: www.sidwellco.com, or call 877-SIDWELL (877-743-9355). ESRI is a registered trademark of Environmental Systems Research Institute, Redlands, CA. For more information on GIS industry leader ESRI and their products and services, visit their website: www.esri.com.
Tags: ESRI
